Payments: Accelerating On The Road To Change

March 2012 Integrated Solutions For Retailers

By Brian Kilcourse, managing partner, RSR Research

Payment processing has moved into mobility and enterprise-wide functionality.

In March 2011, we stated that payment systems were undergoing a revolution. That’s still true. Alternative forms of payment are emerging, offering new flexibility to consumers both inside the store and in new shopping channels. This is causing a shift in what kind of tender is offered (debit, credit, points), how it is presented (a card, from a smartphone), and how it is processed (via traditional payment networks or via upstarts like PayPal or Square).