News | June 10, 2010

Unified Grocers Selects Agilence's POS-Video Auditing Solution

Unified Grocers, the largest retailer-owned grocery cooperative in the western United States, now recommends its retail customers consider Agilence's point-of-sale (POS) video auditing solution. The agreement between the two companies gives Unified's customers access to Agilence's Hawkeye software – focused on providing fast, effective and real-time auditing of point-of-sale scan transactions to help retailers increase sales and minimize losses.

"We're pleased to add Agilence's Hawkeye solution to our retail technology offering," states Brian Legate, Manager, Preferred Point-of-Sale Programs, Retail Technology, Unified Grocers. "Several of our retailers who have implemented this solution have provided us very positive feedback about Agilence's Hawkeye solution. The ROI model for this technology is impressive and we feel this solution can benefit our independent retailers' bottom line."

As part of the services Unified offers independent grocers, the cooperative provides retailers with technology that helps them operate more efficiently. Agilence's patented item-level synchronization software pulls data directly from the point-of-sale system and marries the data with video in real-time. The data for each individual item scan and key punch is perfectly linked to its associated video image. The instantly visible video for each suspect line-item enables retailers to view 50 times more transactions per day, allowing them to detect issues immediately, before they cause considerable losses.

"With the grocery industry operating on such tight profit margins, it is important for retailers of all sizes to implement technology that can quickly uncover operational errors, promotional fraud and other systemic issues that impact the bottom line," says Derek Rodner, Vice President of Product Strategy, Agilence. "Working with Unified, we can help independent grocers address their challenges."

According to the Global Retail Theft Barometer, retail losses approached $115 billion in 2009. Agilence's solution helps grocers increase revenue and decrease margin gap by identifying point-of-sale errors that otherwise go undetected with existing technologies.

About Unified Grocers
Founded in 1922, Unified Grocers, Inc. is a retailer-owned wholesale grocery distributor that supplies independent retailers throughout the western United States. Unified and its subsidiaries, which generated approximately $4.1 billion in sales during fiscal 2009, offer independent retailers all the resources they need to compete in the supermarket industry.

About Agilence
Agilence develops a sophisticated software suite that enables retailers to quickly identify point-of-sale losses caused by operational errors, promotion execution, systemic errors, and associate fraud. The Agilence solution efficiently realizes store-wide losses at the point-of-sale before they can erode profit margins and provides retailers with a 6-to-1 ROI in less than 12 months.

SOURCE: Unified Grocers