APG Cash Drawer Celebrates Their Latest Achievement In Quality Management
APG Cash Drawer celebrates their latest achievement in quality management, ISO9001:2000. APG's achievement in quality management is a step up from their last ISO certification, ISO9001:1994. The 1994 standards were a set of guidelines used to evaluate and respond to customers' requirements. The 2000 standards place a larger emphasis on efficient evaluation and response to customer's requirements by providing additional structure to the previous guidelines.
The goal of APG's quality management system is to serve its customers with a high level of quality products and services. "APG's quality management system to the ISO9001:2000 principles of quality management ensures that we are focused on the right things for the customer and striving to continually improve," says Dale Dahlberg, Director of Operations, APG Cash Drawer. This is reflected in our quality policy, "Meet or exceed the customer's requirements."
ISO certification is very important to APG customers because communication is clear, improvement is continuous, and changes are documented. "It's much easier for customers to approve doing business with ISO certified companies, than to find out if non-certified companies have effective quality systems. We (APG Cash Drawer) have established the systems and processes that make good business sense and help us improve by adding value to our products and services," Jan Leathers, Quality Facilitator, APG Cash Drawer.
Quality management systems emphasize the importance of understanding and meeting the customer's requirements. ISO9001:2000 has sketched out a set of guidelines that manufacturers need to follow in order to be registered by the Organization of Standardization. This organization is designed to help companies set up quality systems for the development, production and servicing of products.
APG Cash Drawer is a division of Upper Midwest Industries and is the retail industry's leading manufacturer of cash drawers and other related products.
To discover more about APG Cash Drawer and our fine line of products, visit our website at www.apgcd.com.