February 2012 Integrated Solutions For Retailers
By Erin Harris, associate editor
This specialty retailer operates mobile POS for iPod Touch to conduct the transaction wherever the customer is within the store.
Cocova is a unique high-end chocolate store located in Washington, D.C. that provides access to organic, fair trade, socially, and ecofriendly produced chocolate products from around the world. Robert Cabeca, owner of Cocova, opened his store less than one year ago when he took over an existing chocolate retailer, renamed it, and redefined the product offering. However, the store, in its original form, had neither an automated inventory system nor a POS system. The store’s infrastructure didn’t have the methodologies necessary to track sales or complete transactions quickly and efficiently. Cabeca set out to optimize the store to meet the needs of his customers — and he turned to mobile POS.