Customer1
The evolution of point of sale to point of service is a natural outcome of multi-channel retailing, which requires the retailer to provide customers with a consistent, rewarding experience at every point ofcontact, from the store to the web to the call center. Customer1, the Java-based, multi-channel sales management solution within GERS' Electronic Retail Enterprise, optimizes all transactions across the enterprise in real time to improve customer satisfaction, increase sales, and enhance profits.
The Planning, Execution, and Analysis processes of the Retail Life Cycle are unified by GERS' collaborative applications, which allow retailers to successfully complete each business process quickly and effectively. Customer1 delivers Java-based, multi-channel solutions that enable real-time, anytime, multi-channel, transaction management capabilities that optimize the retail enterprise.
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