Magazine Article | April 20, 2015

Defining Innovation With The Customer Experience

Source: Innovative Retail Technologies

By Erin Harris, editor-in-chief

May 2015 Integrated Solutions For Retailers

Erin harrisDave Finnegan is one of the retail industry’s best and brightest CIOs, as he’s known for his technical and business acumen as well as his appreciation for innovation. He spent nearly 15 years as CIO at Build-A-Bear Workshop before settling into the same role at Orvis last year. I caught up with our Integrated Solutions For Retailers editorial board member to learn his take on the role innovation plays in today’s modern retail landscape.