MarketLive® v5: Order Processing
MarketLive Order Processing manages the end-to-end online order placement process for easy checkout. Its rich and innovative capabilities increase customer satisfaction, reduce cart abandonment, and increase sales by making order placement and checkout convenient, seamless, and fast.
Personal Account
Order Processing begins with the personal account, a customer convenience feature that securely stores key customer information for automatic use during order placement and checkout. New information generated during shopping and checkout is recorded for future access through the personal account.
Shopping Cart
The shopping cart speeds your buyers through the checkout process through its intuitive organization and its feature-rich design. The cart tracks and applies any coupons, source codes, and discounts your customer may be eligible for. Shopping cart features.
Checkout
The checkout process is streamlined and customer-friendly due to its advanced interface, decreasing abandoned cart rates and boosting overall customer satisfaction. From the moment a customer signs in, either through their personal account or as a guest, they move through a carefully orchestrated process that collects the information needed to finish their order.
Post-Checkout
After checkout, MarketLive gives the customer convenient tools that support positive customer relationships.
In addition to these customer-centric features, a flexible and powerful integration layer connects the Order Processing system with your back-end/legacy systems. This allows the seamless exchange of all customer data between your front-end and back-end for a true cross-channel selling environment.