Einstein Noah Restaurant Group, Inc. Leverages Envysion Insight To Improve Operations And Store-Level Profitability

In 2009, the Einstein Noah Restaurant Group faced a challenge familiar to the entire hospitality industry – how to improve financial returns in the face of a severe economic downturn. As a multi-unit operator, a key focus area was store-level profitability. Einstein had not previously deployed video, and it quickly emerged as an improvement option available to their organization.

Through a prescribed pilot, Envysion was able to rapidly guide Einstein through deployment, as well as demonstrate store-level profitability improvement and operational impact. Importantly, Envysion was able to show how easy the managed video service is to use and confirm that it required little IT support. The pilot process also served as an opportunity for Einstein to identify custom requirements and refine how and when managers would receive notification of key exceptions. Envysion integrated its MVaaS solution with Einstein's point of sale (POS) system, and this combination translated to actionable insight for managers. The success of the pilot led Einstein to deploy the Envysion Insight service to all corporate stores.