Article | August 29, 2019

Exploring Defect Management To Make The Most Of It

By Ray Parker

VAR consultant advisor

Defects are a tester’s worst nightmares. Although quality assurance (QA) experts ensure that apps are free from defects, yet eliminating them completely from a system is impossible. Thus, developers and testers work efficiently to make software products as robust as possible. So defects can appear at any point in time while using the app after being rolled out to the users, or while it is still production. Previously, all the defects were recorded manually, or by using excel sheets. With digital transformation taking all over the software industry, development teams are provided with a proper defect management system that records all of their defects and provides a platform to improve the quality by removing these defects.

Team Collaboration and Communication

Gone are the days when testers had to report each and every defect manually and had haphazard ways of managing them. A defect management software brings developers and testers on the same page and makes reporting, managing and rectification of bugs easier. Technological transitions have caused many disruptions, yet it is important to look at the brighter side of the picture. A defect management system allows easy communication with other stakeholders and also build better team relationships. Agile and DevOps environment ask for more collaboration between development teams, and defect management is a good platform for this purpose.

Defect Management and its Effective Tools

Managing defects is overwhelming but development teams decide how to manage them efficiently by devising their development strategy, location of all team members and the company culture. However, a defect tracking tool can also be effective in providing better results. There are different tools available in the market that developers utilize and assure quality is not compromised. Let’s explore a few ways in which defect management contributes the most to software testing:

Team Management:

Defect management discourages working in isolation, so it assigns various tasks to each member. It keeps them well-connected no matter what their location. Teams working in different countries collaborate through defect management software that brings all teams on one platform. Thanks to the growing digital world, we are more connected to teams in far-fetched places than people in our own locality.

Defect/Bug Management Tools:

The best gears for software testing teams include software testing tools and defect tracking tools. We can say without these tools, testing cannot be completed effectively. For quality assurance purposes, testers utilize most of these resources. Whether a startup or a large enterprise, defect tracking tools work in the best interest of software development teams. They can achieve their targets and meet deadlines while keeping quality at the top of the list.

Cloud-based Models:

Global team members can work on a single platform. They report, assign, prioritize and rectify the defects without leaving any room for mistakes. Defect management is still not foolproof, but cloud-based models serve their purpose well.

Author Bio:

Ray Parker is a senior marketing consultant with a knack for writing about the latest news in tech, quality assurance, software development and testing. With a decade of experience working in the tech industry, Ray now dabbles out of his New York office.