After rolling out a point of sale (POS) system, Garden Fresh Restaurant Corp. promptly realized they needed the visual context behind the transactions to fully understand the data and guard against shrink. With a significant number of daily cash transactions, Garden Fresh knew that without concerted loss prevention efforts, theft and fraud could diminish profits.
Managed Video as a Service (MVaaS) Solution
Wanting to capitalize on the benefits of video POS integration, Garden Fresh deployed Envysion Insight, a MVaaS solution designed to help customers drive loss prevention efforts and increase bottom line profitability. With a modest capital investment and minimal IT involvement, Garden Fresh was able to:
- Generate exception-based reports to highlight suspicious trends across stores
- Alert management of potentially fraudulent transactions such as voids, returns, discounts and coupons
- See the visual context behind each POS transaction
- Increase efficiency by eliminating tedious manual searching
- Gain remote access to restaurants nationwide
See the results — Envysion Insight
Within three months, Garden Fresh was able to:
- Increase average gross profit more than $920 per site, per month
- Significantly decrease customer discounts (average of 6.8% decrease)
- Reduce guest comps by an average of 5.5%
- Validate a payback period of less than six months.