By Integrated Solutions For Retailers magazine
Handheld devices are everywhere. Arming your store managers with handheld devices can lead to greater customer satisfaction. The real benefits of handheld devices come from empowering your associates to better serve your customers. It's true that handheld devices aid in traditional inventory management functions, such as scanning inbound inventory as it's unloaded, counting inventory on shelves, checking shelf prices, and reordering low stock. Handheld devices also enable your store managers to answer their customers' questions by reviewing information on the spot. This builds customer loyalty and revenue growth. Here's a look at some of the handheld devices on the market today.