Case Study

Hardware Co-Op Builds Better Service With Lucas Systems

Source: Lucas Systems, Inc.

Better Service With Lucas Systems

Do it Best Delivers More Accurate, Efficient Order Fulfillment with a Lucas Mobile Work Execution System Featuring the Jennifer™ Mobile Multi-Modal Picking Application.

With high standards of service - and a need to continually reduce distribution and inventory costs - Do it Best Corp. knew it had to replace its manual, paper-based order filling process. They needed a technology solution that would increase productivity while also improving picking accuracy to ensure customer satisfaction.

With 4,100 member-owned stores, Do it Best Corp. is “the fastest growing hardware lumber building materials cooperative in the industry,” says Brian Etzler, Logistics Operations Manager at Do it Best Corp. Determined to help its stores grow and enhance their businesses, operational improvements had to be made at their eight retail service centers located throughout the country.

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