Product/Service

Hosted Contact Center

Source: EarthLink

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A better way to connect with customers by email, chat, web, phone or social media.

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Cloud-based contact center technology is growing fast. And no wonder; when customers connect the way they prefer, engagement goes way up. And so does business. EarthLink’s Hosted Contact Center provides flexibility, functionality and insight to provide that kind of service. Whether they enter via web, phone, or social, you can route customers to the right place to get the answers they need. While CRM and IVR integration help everyone get answers faster.