It sounds like the start of a joke right? Sadly, it isn’t. In most retail operations, it takes at least two people to change a battery. Just imagine: an employee’s device dies in the middle of a shift. In order to change the battery, they need to find a manager to unlock the back office – and both may be interrupted to help customers along the way. The battery replacement process can take upwards of 15 minutes. Often times, that bad battery goes right back into the rotation and is out on the floor again within hours.
Think about the negative impact this is having on your daily operations.
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