White Paper: Kiosks: The Point Of Service Frontier

Self-service kiosks are proliferating to create new business and branding opportunities for retailers. These systems represent a new frontier for reaching out and servicing customers in novel and exciting ways. This whitepaper explores how your business can safely meet the security, control and Payment Card Industry (PCI) compliance requirements across these distributed systems. You will learn that kiosks should not be managed like standard corporate endpoints, and how dynamic whitelisting and application control provides the most effective approach for securing and controlling these front-line systems in the face of emerging business threats and increased regulation.

Have you ever had a great idea that fell short of its expectations due to a lack-of-execution or an unforeseen road block? Whenever pioneering a new path or project, it is common to experience these kinds of set-backs. In today's retail environment where the deployment of self-service kiosks is commonplace, there are increased expectations from customers for a high-quality experience. As a retailer, you may be inclined to take a bold and adventurous path with kiosks, or you may just be starting to think about your kiosk deployment opportunities. In either scenario, once you are down the path of deploying self-service kiosks, other avenues will open up to expand the overall experience and increase value to your customers.