LP Innovations Loss Prevention Investigation
LP Innovations Loss Prevention Investigation
Investigative Consulting
When your company needs efficient and professional investigations done, LP Innovations has you covered. Our nationally-located Regional Loss Prevention Managers, all of whom are LP Innovations employees, conduct investigations in response to stores with high shrink percentages, cash shortages, exception reports, and other indicators of internal dishonesty.
All of our Regional Loss Prevention Managers have received Advanced Certification from Wicklander-Zulawski & Associates for Interviewing & Interrogation Techniques. From gathering and documenting evidence, interviewing of suspect associates to obtaining written confessions and restitution agreements, our Investigative Consulting service is engaged in the process until the issue is resolved.
Loss Prevention: Secure Your Stores
Mystery Shopping
Take the Mystery Out of Your Mystery Shopping Program
Serving all segments of the retail industry, ICU Associates, a division of LP Innovations, provides flexible and dynamic mystery shopping programs, designed to uncover your customer's true perception of your store experience, as well as uncover potential operational or associate issues.
Our customized programs include:
- Customer Service Shops
- Integrity Shops
- Franchise Compliance Shops
- Call Center Telephone Shops
- Web Support Shops
- Age Verification Shops
- Alcohol
- Tobacco
- Restaurants
- Dine-In
- Take-Out
- And More!
Real-Time Results
LP Innovations' Mystery Shopping Service offers secure, online reporting dashboards that are customized for your specific reporting needs. Services include:
- Customized Reporting & Graphing
- Query Searches
- Email Triggers
- True Geographical Alignment
- Forms/Scoring/Validation
- Easy Import and Export of Data
- Secure Login and Data Management
- Up-to-Date News Are