Magstar Total Retail

Magstar Total Retail is a highly robust, automated, fully integrated Multi-Channel Commerce, Merchandise Planning, Inventory Control, and Financial Management system, with a complete SQL Business Intelligence Dashboard.

Total Retail provides small to medium-sized enterprises with the ability to successfully compete with Tier-1 Big Box retailers. Total Retail can also grow with you with no software re-investment required. Whether you have 10 users or 510, and operate 1 or 1,001 stores, Total Retail is built to handle your retail business end-to-end, no matter what or how many channels you operate in.

Total Retail is a true multi-user, multi-application solution, delivering the functionality that you need to manage and integrate distributed retail outlets, wholesale, catalog sales, warehouses and e-Commerce with real-time stock position and integrated product fulfillment.

Since Total Retail is a fully-integrated solution, labor intensive tasks and costly upkeep generally associated with typical "best of breed" installations are eliminated. With one time data entry, transaction data flows automatically to key operational areas so that all functional areas - Operations, Buyers, Finance, and Stores have timely access to the same data. The shared relational data source means that you benefit from company-wide integration and accuracy with inventory visibility chain-wide. Common information (centralized relational data source) will dramatically improve efficiency, decision-making, and profitability.

Ease of Use
Designed for non-technical staff, Total Retail is easy to use. System-wide utilities allow associates to access the right information quickly and efficiently.

Throughout the solution, consistent intuitive menu structures plus context-sensitive "on-line" help will guide operators through their daily tasks more effectively and with better results to your operations.

The intuitive and powerful relational database makes it easy to find the information that you need. Simply use "Wild-Carding" to drill down and focus your reporting selections. Eliminate the "Highlighter Syndrome" and save the time and money wasted by printing reams of paper when targeting specific information.

Look-up is fast and easy. Cross-Referencing gets you to the items you need instantly. Products, Vendors, Customers, GL Accounts can all be located by key-word input. Simply type the first three letters of any of the first three words in any order. The system instantly finds the matches and presents the results in a "choices" window.

24x7x365 Support
Magstar has earned a reputation for strong retail expertise, stable architecture, and a commitment to customer service. Magstar's renewable annual Software Support Agreement provides real time response seven days per week, 24 hours per day, every day. The help desk is manned during regular business hours (9 A.M. – 5 P.M. ET Monday to Friday) with Magstar's regular staff providing cell phone/pager support available during off-hours.

A primary support individual is assigned to support each client's help desk. Your Magstar support representative works with your Magstar project leader in evaluating all aspects of your requirements. We partner with you to ensure your business needs are continually met.

Magstar's support team uses telecommunication links to access your system quickly and efficiently for problem resolution and upgrades. This allows us to react promptly to your needs, minimizes your overall support costs, and reduces the valuable time and expense incurred by site visits.

With clients operating across four different time zones, distance has never been a deterrent to Magstar providing the highest level of support to our North American-wide clients.

Professional Services
As a full service vendor, Magstar works with you in defining and executing an integrated strategy to attain your goals through improved business processes, technology and resources.

• Business consulting
• Work process analysis
• Requirements and Gap Analysis
• Custom software development to meet exact and future needs
• Implementation planning
• Data integration to / from legacy and 3rd party applications
• System hardware sourcing and software integration
• End user training
• System implementation
• 7x24x365 support with remote facilities management.