News | April 2, 2004

Marks & Spencer Installs NCR FastLane In New Home Furnishings Store

NCR Corporation (NYSE: NCR) today announced that three NCR FastLane self-checkout lanes have been installed at a new Marks & Spencer Lifestore - the retailer's first standalone homeware, or home furnishings, store. The store is located in Gateshead, on the northeast coast of England.

The NCR self-checkouts, which allow shoppers to scan, bag and pay for their goods, have been designed to handle the wide range of home furnishing products, from cutlery and champagne to outdoor lighting and gym equipment, on sale at the Marks & Spencer Lifestore.

The new self-checkouts are larger than the standard NCR FastLane units that have been installed in food departments at 14 Marks and Spencer's stores over the past 18 months. The bagging area has an additional space for customers to place items too large to put in carrier bags, while they pay. A handheld scanner is available, in addition to the standard fixed scanner, to scan the bar codes of larger items.

"NCR's innovative self-checkout machines complement our brand-new concept in home retailing and provide additional customer choice," said Richard Austin, area manager at Marks & Spencer. "Marks & Spencer was the first UK retailer to trial self-checkout units in the UK at our Metro Centre store, and we are now the first to trial them in a standalone homeware store."

The NCR FastLane self-checkouts are finished in white to match the look of the store. They have been placed adjacent to the store's traditional checkouts on the ground floor. An attendant station is next to the self-checkout terminals and will be permanently manned by a store employee to provide immediate assistance if needed.

"NCR can tailor the design of its NCR FastLane self-checkout tills to meet retailers' needs," said Alberto Camuri, NCR's Retail Solutions Division vice president for Europe, the Middle East and Africa. "NCR's design flexibility combined with the consumer popularity of self-checkout means that this technology is likely to spread quickly in the UK to many different types of retail sectors."

About Marks & Spencer
For further information about Marks & Spencer, please visit: www.markandspencer.com.

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata data warehouses and IT services provide Relationship Technology solutions that maximize the value of customer interactions and help organizations create a stronger competitive position.

Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 29,000 people worldwide.