Q&A: New Trends In Order Fulfillment

By Erin Harris, Integrated Solutions For Retailers magazine

Fulfillment goes beyond just picking, packing, and shipping. Virtually every major retailer requires its suppliers to meet stringent requirements including parameters such as on-time delivery and order accuracy. Retailers expect "right time, right quantity" in compliance with detailed packing and shipping guidelines. I spoke with Steve Sensing, VP and general manager, hi-tech/electronics, supply chain solutions, Ryder, to get his take on fulfillment trends. Read on to see what he had to say.