By Erin Harris, editor-in-chief
November 2015 Innovative Retail Technologies
E-tail giant Newegg relies on goods-to-person order picking technology to exceed customer expectations and to help grow its $2.5 billion annual revenue.
Tech enthusiasts flock to Newegg’s ecommerce site to purchase items from its 17 million-strong product line. Newegg’s pursuit of operational innovation and efficiency has been a key factor in the company’s success, specifically in order fulfillment. Kunal Thakkar, senior VP of global operations at Newegg, explains how cutting-edge goods-to-person automation and an unshakable commitment to stellar customer service help this traditional e-retailer deliver a forward-thinking omni-channel shopping experience.