Next-Gen Exception Reporting Looks A Lot Like Business Intelligence

February 2014 Integrated Solutions For Retailers

By Derek Rodner, vice president of product strategy, Agilence, Inc.

Real-time mobile data access, a graphical user interface, and drag-and-drop reporting are hallmarks of today’s exception-based reporting tools.

Exception reporting has been a standard in retail for almost two decades. The first-generation tools were clumsy and cumbersome, providing results a week after they happened and requiring detailed, technical knowledge of databases and SQL (structured query language). The next generation of exception reporting tools looks less like the first generation, and it looks more like true BI (business intelligence) solutions. And with technology accelerating every day, the newest solutions incorporate apps right on your phone.