Omni-Channel Commerce seamlessly connects physical retail stores to web stores, call centers and mobile applications through the integration of existing backend systems and technologies. Our Omni-Channel Commerce solutions allow enterprise brick-and-mortar retailers to unify the customer experience across all commerce channels.
Shoppers have become more sophisticated and savvier than ever before. Consumers are now demanding a consistent and convenient shopping experience everywhere they are. In fact, by 2017, cross-channel sales will encompass 50% of total US retail sales (Forrester). As customers’ expectations are constantly being raised, retailers must invest technology that provides agile and scalable support for omni-channel commerce initiatives.
Download the brochure to learn more.