POS Hardware: Laura Secord, Canada's Best-Known Chocolatier Melts For DigiPoS Retail Blade
Laura Secord is Canada's one of the largest and best known chocolatier. They began their business in 1913, and is known for its premium chocolates, ice cream and specialty candy. They currently operate 148 company-owned stores across the country. With more than 400 product offerings, Laura Secord still follows the time-honoured recipes and dedication to quality and excellent customer service as when the company first started. Every product sold carries an unconditional guarantee for quality.
As a chain rich in heritage, it became necessary to take initiatives to modernize their point of sale technology which had become dated and difficult to support. It was then that they evaluated several POS offerings and decided right from the beginning that that the DigiPoS Retail Blade fit their business needs over a PC solution, which would help to reduce support costs.
Eric Westerby, Director of IT for Laura Secord saw the benefits of blade technology at the point-of-sale because of its ease of upgrades and provides future-proofing, which will add savings to their bottom line over the next ten years. They were also impressed at the level of comittment they were provided with from DigiPoS, and our ability to support a very aggressive rollout campaign which saw 100+ sites up and running within only four short weeks.
Eric Westerby says of the rollout: "Upon evaluting a number of POS solutions, DigiPoS Systems clearly delivered a high level of comittment to our very specific needs and provided us with a tailored solution which will reduce our support costs dramatically over the lifetime of our new systems. Plus, the added bonus of their ten year warranty gave us the confidence that they will provide cost-saving upgrades for several years to come."
They are currently rolling out 400 of the Retail Blade 3 systems along side with custom DigiPoS keyboards in both French and English. They are also rolling out Symbol LS2208 Scanners, and Epson TM-88iii reciept printers and IBM Cash Drawers.
About DigiPoS Systems Group
The DigiPoS Systems Group has developed an industry reputation for delivering highly reliable point-of-sale hardware solutions that provide exceptional client value.. Our "Designed for Retail" solutions are used by chain and independent retailers in every vertical market and have been installed in over 120,000 lanes worldwide.
The DigiPoS Systems Group established in 1994, has subsidiary operations in over sixteen countries and has achieved rapid growth and sustained profitability driven by demand for its products and services. The business has continued to meet the needs of top retailers such as NEXT, Circuit City, Harrods, Escada, Claire's and L'Occitane, providing innovative solutions, backed up by first class customer service. The DigiPoS suite of 'Designed for Retail' solutions has established a reputation within the sector for innovation and value.
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