POS Hardware: Ultimate Technology Ranks As #1 Provider Of POS Hardware In RIS News Leaderboard Survey
In the inaugural RIS News Hardware Leaderboard Survey released this week, Ultimate Technology was ranked #1 by North American retailers in the POS Systems category. The 2006 Hardware Leaderboard results were derived from 805 surveys of over 120 retailers conducted independently by RIS News. The intent of the study is to measure customer satisfaction of retail technology providers in six technology product categories: POS Units; Peripherals; Kiosks; Networking; Back of Store; and RFID. Ultimate Technology was assessed in the POS Units category and was ranked #1 overall by retailers in this chief category ahead of industry stalwarts IBM, NCR, Fujitsu, Dell and Hewlett Packard.
Greg Buzek, President and CEO of IHL Consulting and POS industry expert had this to say of the RIS News survey results: "In the intensely competitive retail technology arena, successful technology providers must provide high value solutions and world-class responsiveness and support to survive. Retailers demand this and Ultimate Technology has proven and retailers have recognized they can deliver this on a consistent basis by this top ranking among all POS vendors."
To determine the overall rankings, manufacturers from each product category were ranked by retailers on a number of performance criteria. On the specific performance criteria, Ultimate Technology ranked #1 in Support and Service, #1 in Price/Value, and #2 in Product Reliability. The inaugural issue of this important industry study is circulating with the July 2006 issue of the leading retail publication – RIS News and can also be found on their website at www.RISNews.com.
Sam Villanti, President and CEO of Ultimate Technology said, "The results of the RIS Hardware Leaderboard is great validation of our strategic focus and provides sound recognition of the superior technology solutions and services that Ultimate Technology provides to our retail customers. We are very pleased that our focus on service, value, relationships and innovation are clearly proving to be meaningful to retailers. The ranking of number one by retailers across North America is the purest form available, as it results from an independent body talking to retailers and getting their input on who they believe is the best."
About Ultimate Technology
Since 1988, Ultimate Technology has deployed and serviced over 300,000 store-level POS installations for leading retailers in North America. Ultimate Technology goes beyond offering retail-hardened products by delivering a range of POS services that ensure customer success throughout the entire POS lifecycle. Every year more retailers discover the flexibility, convenience, and cost benefits of our full service POS solutions. For more information about Ultimate Technology's world-class portfolio of point-of-service products and support services visit www.ultimatetechnology.com.