Every year, new technology emerges – bringing with it innovative solutions to longstanding problems and creative ideas for the customer experience. But the same questions always remain: What are the best use cases for these new technologies? And more importantly, will they last?
In this post, we’ll take a look at three technologies shaking up the retail industry in 2021 and give our predictions for their future.
Even if you aren’t familiar with the term “QR code,” you’d likely recognize one if you saw it. The black and white pixelated box functions as a image that smartphone users can scan to navigate to (or through) a particular website or app. In fact, they’re used by all sorts of businesses to offer additional product information, provide event details, share menus, and even deliver sales codes and coupons.