Q&A: Reach Your Audience With Multiple Training Modalities

By Erin Harris, Integrated Solutions For Retailers magazine

Successful retailers spend time exploring their various training and awareness options. Also, retailers understand that successful training and awareness programs are achieved by learning that performance is a science with a vast body of knowledge and a vast body of practices that can be deployed. Walter Palmer, CEO and president at PCG Solutions, answered my questions about how effective training and awareness programs can positively affect your bottom line.