Case Study: Reitmans Loss Prevention

To most retailers, dishonest employees represent a bigger problem than shoplifters. According to the 2007 National Retail Security Survey, 44% of all inventory shrink is the result of employee theft — totaling more than $15 billion — compared with 34% for shoplifting, 15% for administrative errors, and 7% for vendor and other errors.

To combat this challenge, a leading apparel retailer with more than 900 stores implemented Epicor Retail Loss Prevention, as part of Epicor's Audit and Operations Management Solution. Since then, although the chain has continued to grow, their shrink rates and losses have declined.

Read this case study to learn how Loss Prevention, an exception-based reporting tool that analyzes store-level transactions and automatically detects patterns of fraudulent activity, has enabled this retailer to benefit from faster fraud identification, better case management, improved productivity, greater staff awareness, and higher profitability across their retail chain.