Retail Execution Management: Staples Streamlines Planning, Communication, Execution, And Compliance Management Using RetailAction Manager™

Reflexis streamlines the planning, communication, execution, and compliance management of tasks for over 1,400 stores nationwide

Staples sought a solution that could streamline the communication of tasks to stores, deliver real-time visibility into store execution and compliance levels, and improve the efficiency of their store and field managers.

With RetailAction Manager™, Staples effectively manages the planning and execution of their store tasks and communications while gaining real-time visibility into completion status across the chain. The solution streamlines workflows and ensures that corporate plans receive appropriate business sponsorship reviews before tasks are launched to the stores. Workloads are optimized to prevent employees from being overloaded or underutilized, and tasks are prioritized in alignment with company goals. Stores report their task execution status through an easy-to-use dashboard to deliver real-time visibility to corporate and field managers. When tasks are completed, predefined project completion surveys are automatically launched to collect feedback that is crucial to improved planning in the future.