Riveria Hotel And Casino Deploys NCR EasyPoint Kiosks For Self Check-In
NCR Corporation (NYSE: NCR) announced today that the Riviera Hotel and Casino, a 2,100-room property located in the heart of the Las Vegas Strip, has doubled the number of NCR EasyPoint kiosks available to assist guests with self-service check-in and check-out.
"NCR provided the state-of-the-art kiosk we needed to help streamline our check-in and check-out process without increasing operational costs," said Geoff Robinson, Riviera manager. "A significant percentage of our guests are using the kiosks and have a positive takeaway from their experience."
The solution comprises NCR EasyPoint kiosks and Lodging Management System (LMS) Self-Express software from Inter-American Data of Lawrenceville, Ga. NCR is also providing ongoing support for the kiosks, the first of which were deployed in 2002.
"Self-service is fast becoming the means to improve guest services in the hospitality industry, providing an added convenience for those who wish to avoid the line at the front desk and check in and out more easily," said NCR Vice President of Hospitality Solutions Tracy Flynn.
About The Riviera Hotel and Casino
The Riviera Hotel and Casino is a 2,100-room property located in the heart of the Las Vegas Strip. It includes a 100,000-square-foot casino, full-service health club, business center, four restaurants and an arcade of more than 20 retail shops. Its recently renovated convention center includes 150,000 square feet of meeting space. The hotel also features some of the finest entertainment in Las Vegas. For more information visit www.rivierahotel.com.
About Inter-American Data
Inter-American Data is a developer of more than 30 software products with a focus on hospitality. Major product lines include the LMS property management system, the MMS materials management system and the DMS document management system. Inter-American Data has offices in Atlanta, Las Vegas and Miami. For more information, call 800.241.8768, or visit www.iadusa.com.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping businesses build stronger relationships with their customers. NCR's ATMs, retail systems, Teradata data warehouses and IT services provide Relationship Technology solutions that maximize the value of customer
interactions. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately 29,000 people worldwide.