News | May 15, 2019

Royal Farms Selects Reflexis To Replace Outdated Workforce Management System

Leading convenience store retailer deploys Reflexis Workforce Scheduler to optimize labor investment, improve customer and associate engagement

Reflexis Systems, Inc., industry leader in real-time store operations and workforce management solutions, announced recently that Royal Farms, a top convenience store retailer known for fresh food and ‘World Famous’ fried chicken, has selected Reflexis Workforce Scheduler to optimize labor scheduling.

By choosing Reflexis Workforce Scheduler, Royal Farms continues to improve the customer experience while giving associates greater flexibility and input on work schedules. The mobile-first solution design gives managers and store associates on-the-go access to the scheduling process and advanced capabilities including self-service.

Established in 1959 and headquartered in Baltimore, MD Royal Farms currently operates over 200 stores and has more than 5,000 employees in the mid-Atlantic region. Royal Farms’ partnership with Reflexis shows a dedication to innovative stores that provide an exceptional customer experience.

“Streamlining labor operations is essential to ensuring that schedules are accurate and optimized in a manner that lets our associates deliver a great experience to customers each and every visit,” said Jeff Mengel, Director of Operations, Royal Farms. “We chose Reflexis to replace JDA for their world-class solution and their track record of helping retailers innovate and improve the customer experience and associate engagement.”

“Reflexis is excited to work with Royal Farms to optimize their labor scheduling processes,” said Brett Friedman, Chief Revenue Officer at Reflexis. “We’re thrilled to welcome Royal Farms into the Reflexis family, providing them with the tools they need to unleash the power of their store associates.”

About Royal Farms
Royal Farms is a fast casual, convenience, and gas station chain that now operates approximately 200 stores in Maryland, Delaware, Virginia, New Jersey, and Pennsylvania. They are best known for their world-famous chicken that made the Food and Wine Magazines "10 Gas Stations Across the Country That Are Worth the Detour.” For more information, visit www.royalfarms.com.

About Reflexis Systems, Inc.
Reflexis is the leading provider of real-time store operations solutions having been selected by more than 275 global retailers, employing 6 million associates, to simplify store operations, optimize labor spend and improve store execution.

The Reflexis ONE real-time work platform helps retailers drive simplification for stores and improved line-of-site for field management resulting in significant time savings, precise execution, and a superior customer experience.

Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, Columbus, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America. Reflexis: Unleash the Power of Your Store Associates. For more information, visit www.reflexisinc.com

SOURCE: Reflexis Systems, Inc