Self-Service Motor Vehicle Kiosks Create Customer Friendly Access To DMV Registration

Frank Mayer & Associates, Inc. has collaborated with Intellectual Technology, Inc. to develop self-service kiosks in a variety of Department of Motor Vehicle (DMV) branches. The DMV branches have been in states such as Nevada, California and South Dakota.

ITI self-service kiosks provide self assisted, full-service capabilities at these DMV sites. Each ITI self-contained terminal houses fully integrated systems which allow consumers to complete a variety of DMV transactions. California DMV consumers have embraced the kiosks and the available convenience and secured features offered by the self-service terminals.

Produced by Frank Mayer and Associates, each self-service DMV kiosk is protected by a sturdy bank ATM-style enclosure, and engages customers in a user-friendly environment incorporating touch screen technology with high resolution graphics. Using graphics and audio instructions to assist the customer, instructions are provided to consumers with directions on how they can process the available individual transactions. These DMV kiosks employ various security features such as tilt switches, intrusion detection switches, separate locking compartments, individual locking devices, a level one safe, CCD camera, and the ability to interface with building and other exterior alarm systems to provide the highest level of security.

All transactions on the kiosk are processed using debit and credit cards, cash or checks. Units with cash acceptance capabilities can provide paper and coin change.

Terri Carter of the Nevada DMV stated, "The California DMV Self-Service terminals have been extremely successful, far exceeding our usage expectations. We have consistently received positive feedback from consumers on the ease of use, customer friendly screens and transaction time speed."

About Frank Mayer & Associates, Inc.
Frank Mayer & Associates, Inc. is a creative point-of-purchase display, in-store merchandising, interactive and promotional marketing company. Founded in 1931, Frank Mayer & Associates, Inc.'s headquarters are located in the Milwaukee area with additional sales offices in the U.S. For more information, visit www.frankmayer.com.

SOURCE: Frank Mayer and Associates, Inc.