Q&A: Achieve A Lean Supply Chain

By Erin Harris, Integrated Solutions For Retailers magazine

Retailers within a lean supply chain deliver better customer value by responding more efficiently, quickly, and predictably to customer needs. Our Retail Spending In 2011 survey indicated that inventory management, forecasting and replenishment, and returns management top the list of supply chain solutions retailers plan to invest in next year. Reuben Slone, executive VP, supply chain, at OfficeMax answers our question about how the retailer's lean supply chain operates and the tools it uses to reach its lean goal.