The Self-Service Revolution Is Real

Self-service is now an everyday part of our lives. We are living in a world in which consumers are increasingly using self-service technologies and demanding a wide range of self-service options. Consumers are choosing an increasing number and variety of channels to interact with business - such as the Internet, mobile devices, point of service devices such as Automated Teller Machines (ATMs), self-checkout, point-of-sale and kiosks. Submitted by NCR Corporation