Case Study: Drive Growth With An Integrated Solution

By Erin Harris, Integrated Solutions for Retailers magazine

The Miami HEAT franchise has operated its official team store, Miami Hoops Gear, since 1998. Miami Hoops Gear includes two brick-and-mortar locations (i.e. its flagship store on the mezzanine level of the American Airlines Arena and a satellite location at Dolphin Mall in Miami), as well as nine kiosks on the arena concourses and an e-commerce platform. Andy Montero, senior director of retail operations at Miami Hoops Gear, needed a reliable POS and inventory control solution to manage merchandising, store operations, payment processing, and integrated e-commerce capability for all channels.

Used with permission from Integrated Solutions for Retailers magazine.