Case Study: Assisted Shopping At Home Improvement Store

A leading European home improvement store pilots an assisted shopping solution using wireless Zebra® QL™ receipt and label printers to address multiple challenges. The store's merchandise managers wanted to address all their challenges at the same time and be able to scan everything at the checkout, including custom products. They wanted encourage associates to sell goods on the sales floor, rather than waiting for customers to buy. They wanted to leverage their investment in a wireless network, portable computers and printers, by using the same equipment to address their challenges.

Custom products are processed manually, which makes payment difficult and expensive mistakes a common occurrence.

Store associates equipped to measure, select and price can meet customers' expectations quickly and provide checkout staff with bar coded products to scan in the usual way.