Case Study: AutoZone Implements Merchandising Process Manager And Task Manager

By Reflexis Systems, Inc.

AutoZone, the number one auto parts retailer in the U.S., implements Reflexis to improve its merchandising planning processes and drive consistent store-level execution.

AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each store carries an extensive product line for cars, sport utility vehicles, vans, and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional, and national repair garages, dealers, and service stations. AutoZone also sells the ALLDATA brand diagnostic and repair software. On the web, AutoZone sells diagnostic and repair information, and auto and light truck parts through www.autozone.com.

Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500. As of May 2009, AutoZone had more than 4,100 stores in 48 states, the District of Columbia and Puerto Rico in the U.S., and more than 100 stores in Mexico. The company was ranked number 148 in the 2009 "Global Powers of Retailing" list released by Deloitte and Touche of the top 250 retailers in the world and generated $6.1B in fiscal 2007 retail sales.