Catch The New Wave In Self-Service: Are Companies Shifting How They Use Financial Kiosks?

Initially deployed in the form of ATMs (Automated Teller Machines) at banks, financial kiosks are expanding point-of-service offerings for broader consumer use. According to recent data from the Aberdeen Group report, "Killer Kiosks: Redefining the Customer Experience through Self-Service," financial kiosks are being used by companies to support loyalty programs, bill payment, and providing detailed product/service information to improve customer service. Submitted by Aberdeen Group