Tellermate Platinum Services

The mission of Tellermate’s Platinum Support Services is to provide consistent, responsive, high-quality support to all our clients. To accomplish this, Tellermate offers a worry free Overnight Advance Exchange with Help Desk support service.

Tellermate Platinum Support Services program is available for every Tellermate TY or TD Cash Management System originally purchased in the United States, Canada, or Mexico. The program, when purchased, covers the Tellermate TY Cash Counter, keypad, Tellermate TY-series printer, TY Power Supply, Tellermate TellerComK or the TD Cash Counter, and the TD Printer. Coverage begins on the date of the original purchase from Tellermate or authorized full line reseller, and extends for a pre-specified period of time. Coverage must be purchased with the equipment and is not transferable.