Specialty Retail: Improving Productivity, Competitiveness, And Profitability

Staying ahead of their competition means specialty retailers must effectively manage the full spectrum of their business. Microsoft Dynamics offers retailers applications to help address the following areas:

• Distribution
• E-commerce
• Field Service Management
• Financial Management
• HR (Human Resources) Management
• Manufacturing
• Portals
• Project Management and Accounting
• Retail Point of Sale
• Supply Chain Management

Microsoft Dynamics solutions can help retailers track their sales; gain greater understanding of their customers' behavior; manage their inventories; reduce shrink; and improve the efficiency of their overall operations. Among the specific business benefits Microsoft Dynamics solutions offer:

• Delivering forecasts and purchase orders directly to the retailers' suppliers
• Connecting retailers' demand requirements directly to manufacturing, wholesale, and distribution operations
• Shortening re-order cycles by integrating replenishment requirements with suppliers' systems
• Starting up new stores quickly, with fast implementations of POS, merchandising, and ERP systems
• Delivering reports on key performance indicators (KPIs) such as POS activity, product movement, inventory position, and staff, to help managers understand where savings can be found quickly and determine when and at what price customers are purchasing specific products.