T-Flex™ Coin Dispensers Help Popular New Orleans Franchise "Jazz Up" Customer Service

For most people, the words "Mardi Gras," conjure up images of all-night revelry, colorful floats, non-stop jazz, and of course, the world-famous beads. For restaurant chains in the area, the holiday conjures up crowds of people waiting to be quickly served.

During Mardi Gras, local franchises can bring in upwards of $30,000 in one day. This means heavy crowds and restaurant workers who are expected to provide quick and accurate service.

Getting all those customers out the door satisfied – as quickly as possible – is top priority for all franchises owners. And not just during Mardi Gras but all year round. That's why many local franchises use the T-Flex Coin Dispenser from Telequip, a world leader in automated coin dispensing solutions. With a sleek design that integrates seamlessly into any business environment, the T-Flex accelerates speed of service, reduces loss, and customer wait time. More specifically, it improves cashier productivity, cash management efficiencies and, ultimately, customer satisfaction.

The T-Flex Coin Dispenser requires the cashier to ring in the customer's order on the POS system in order to execute the transaction and dispense the correct change. It streamlines the cash management process, allowing faster shift changeovers and less coin replenishment throughout the day. Able to dispense coins for approximately 200 transactions, the T-Flex offers an even depletion dispense option that provides optimal coin use for long runs, and minimum dispense to release the least amount of coins necessary.

Aside from expediting the customer transaction – always a priority in Quick Service Restaurants (QSRs) - the accuracy of the dispensers is a key benefit of installing the T-Flex.

"Increasing our speed of service was most definitely the driving force behind purchasing the T-Flex," said a local QSR owner, "But the value of the accuracy improvements cannot be overstated. It's not uncommon for cashiers to make mistakes with change, especially during peak times like Mardi Gras. The coin dispensers eliminate the need for the cashiers to count out the change, which really helps with cash control."

The T-Flex can shave anywhere from five to seven seconds from each transaction. That can translate to significantly more customers – and more revenue - over an extended period of time. And just like Mardi Gras, that's a great reason to celebrate.

About Telequip
Telequip®, a division of Crane Payment Solutions, has been manufacturing automated coin dispensing solutions since 1974. As the world's first choice for automated coin dispensing solutions, Telequip offers support for coin sets from over 15 countries, including the Euro. Our work force is comprised of product engineers, sales and marketing, customer service and assembly professionals at our headquarters in Salem, New Hampshire. The Telequip brand is synonymous with quality, reliability and longevity – delivering products that are second to none. For more information on Telequip's innovative products and solutions, visit www.telequip.com.

SOURCE: Telequip®