Q&A: Task Management On A Shoestring

By Matt Pillar, Integrated Solutions For Retailers magazine

Our recent State Of The Store Manager 2010 (July) indicated that labor budgets are down while store workloads are up. This is a perennial frustration for store managers in the new economy and one that adds heavily to the expensive burden of management-level turnover. But a host of new software and service providers are coming to market with solutions that, as the old adage goes, help store-level managers and associates work smarter, not harder. One such provider is Natural Insight, and I recently spoke with the company's CEO, Stefan Midford, about store execution management in the current economy.