By Matt Pillar, Integrated Solutions For Retailers magazine
The technology options available for managing your warehouse or DC employees are many, and there are points of integration at every turn. Tom Murray, VP of product management and marketing at Vocollect, contends that voice technologies should be the foundation in any warehouse. But while he offers metrics to back his claim that voice is superior, he admits it's a little-known option with minimal retail market penetration. We asked Murray a few questions about where and why voice technologies belong in your supply chain operation.