The Importance Of LP/IT Communication

Vy Hoang, executive VP of sales and marketing at i3 International, Inc., talks with Integrated Solutions For Retailers/Retail Solutions Online Associate Editor Erin Harris about the importance of integrating your LP department with other departments in your retail organization. In this interview, Hoang provides compelling evidence as to why it's crucial for other departments to understand the value that LP has on the entire organization. He also discusses best practices to foster the integration of LP with other departments and the benefits of this integration.

"When I talk to LP directors and VPs, they tell me that their budget is tight," explains Hoang. "To get other departments to understand and buy into the value that LP has on the entire organization is extremely important. Without funding [for LP], that part of the organization will not be effective in its day-to-day job. Communication among departments is key to make LP successful."