The Power Of POS Video Auditing

June 2012 Integrated Solutions For Retailers

By Erin Harris, associate editor

Rite Aid’s new POS video auditing solution efficiently identifies losses that occur at the POS in real time.

Much of retailers’ losses are due to internal theft or employee procedural error. That’s a significant portion of overall inventory shrink. According to the industry average, loss due to employee theft accounts for 40% to 45% of retail loss. Procedural errors, or operational shrink, can add 8% to 10% according to national studies. That means retailers can be faced with a 50% internal shrink issue, a portion of which takes place at the POS. When Rite Aid, the $25.2B drugstore giant, wanted to better control POS transactions as well as other issues that impact a store’s profitability (e.g. coupon abuse), Bob Oberosler, group VP of LP there, researched a real-time video auditing solution that would integrate with the company’s existing exceptionbased reporting solution.