Guest Column | June 22, 2012

The Proper Use Of Interview And Interrogation Techniques

Thomas G Martin

Companies around the world are at risk of losing up to $3.5 trillion each year from occupation fraud and theft. This figure and other data from the 2012 Report to the Nations on Occupational Fraud and Abuse paint a clear picture of the challenges facing retail companies. Corporate theft, occupational crime, dishonesty and workplace deviance are on the rise in the retail industry. Based on research by Martin Investigative Services, the employee theft rate held steadily at 15 percent from 1969 to 2006. This figure skyrocketed during the third quarter of 2006 to an alarming 75 percent.  In his article, “Retail Crime Cost U.S. Retailers $41.7 Billion in 2011” published in Retailing Today, Michael Johnsen reported $18.4 billion of this staggering amount was attributed to employee theft.

A Changing Employment Mentality Towards Theft

A disconcerting mentality is sweeping the workforce today. Employee entitlement and greed are the driving factors behind the growing employee theft problem. Investigations routinely record a distinctive lack of remorse by those who have been caught, even at the management level. Their behavior reflects a high degree of entitlement—expecting more than what they earn or deserve. This bold and callous attitude is especially fueled in a weak economy.

access the Guest Column!

Get unlimited access to:

Trend and Thought Leadership Articles
Case Studies & White Papers
Extensive Product Database
Members-Only Premium Content
Welcome Back! Please Log In to Continue. X

Enter your credentials below to log in. Not yet a member of Retail IT Insights? Subscribe today.

Subscribe to Retail IT Insights X

Please enter your email address and create a password to access the full content, Or log in to your account to continue.

or

Subscribe to Retail IT Insights