News | December 11, 2003

TransAct Technologies Achieves ISO9001-2000 Certification

Source: TransAct Technologies Inc.

TransAct Technologies Incorporated (Nasdaq: TACT), a leading producer of transaction-based printers for customers worldwide, today announced that it has achieved certification for ISO9001-2000, the International Standardization Organization (ISO) quality management standard. The ISO9001 standard is a set of internationally recognized quality management system requirements, which provide guidelines for consistent quality management practices across international borders.

The principles set out by the ISO9001-2000 Quality Management System include: customer-focused organization; system approach to management; continual improvement; factual approach to decision-making; and mutually beneficial supplier relationships. ISO requires all standards to be revised every six years to satisfy the needs of the global community. TransAct had also been certified under the previous version of ISO9001-1994. The stricter ISO9001-2000 was published to replace the 1994 versions and focuses on the increased emphasis on the role of top management, including its commitment to the development and improvement of the quality management system, consideration of legal and regulatory requirements, and establishment of measurable objectives at relevant functions and levels. This certification means that TransAct meets its customer's quality and applicable regulatory requirements, while aiming to enhance customer satisfaction and achieve continual improvement of its performance in pursuit of these objectives.

Tim Luddy, Quality Assurance Manager at TransAct Technologies said, "We are extremely proud of this accomplishment given the high quality standards required for certification. The ISO9001-2000 certification validates TransAct's long-standing reputation for delivering quality, reliable products to our customers. Our company is committed to continually improving TransAct's management system and processes and this certification is a result of our efforts. This will also give our sales team a competitive advantage in winning new business."

About TransAct Technologies Incorporated
TransAct designs, develops, manufactures and markets transaction-based printers under the ITHACA and MAGNETEC brand names. In addition, the company markets related consumables, spare parts and service. The Company's printers are used worldwide to provide receipts, tickets, coupons, register journals and other documents. The Company focuses on the following vertical markets: point-of-sale(POS), and gaming and lottery. All of TransAct's products are manufactured in ISO 9001 certified facilities. Visit www.transact-tech.com for more information.