TZA Enhances ProTrack Labor Management System With Dynamic Alerting, Mobile App, And Enterprise Dashboards

Latest ProTrack release delivers heightened user experience and innovative management tools

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TZA, a technology-enabled company specializing in the optimization of labor performance and operational effectiveness across the entire supply chain, announced today a new and enhanced release of its cloud-based ProTrack Labor Management System. These enhancements provide accelerated access and visibility to critical workforce information and processes:

• Dynamic Alerting helps your management team to proactively keep tabs on any operational, service level and performance issues as they happen – and before they escalate into larger problems. The ProTrack alerting engine monitors all of the key metrics in your operation and allows the user to customize the thresholds for each metric and assign the subscribers to each alert. It can then send out notifications via email, text message or mobile app to the appropriate resource whenever an alert rule is triggered. The alerting engine also monitors responses to alerts and can be configured to escalate alerts accordingly.
• Mobile Alerts App provides users with anywhere, anytime access to ProTrack’s dynamic alerts and messaging from their iPhone. Using the mobile app, managers and supervisors can receive, review, acknowledge or escalate alerts. The app provides secure access to ProTrack LMS on the shop floor, in the warehouse, at a retail location or when traveling. It extends the decision-making information from ProTrack to improve labor productivity on a 24/7, real-time basis.
• Enterprise Dashboards help users manage their operations with up-to-the-minute, at-a-glance performance and analytical reporting.  ProTrack dashboards redefine the user experience with more presentation options, interface enhancements, and expanded drill-down capabilities, providing the ability to visualize, analyze and share performance, volumetric and analytic data including utilization, quality levels, discipline, incentive pay, delays, indirect times, travel times and distances, and equipment usage. Users can also import data from databases, spreadsheets, XML and other data sources to display all relevant KPIs and metrics from a single dashboard.

Additional enhancements include an upgraded incentive engine to manage multiple plans and payout calculations, expanded time clock functionality for companies not using a time and attendance system, and new kiosk sign in/sign out to ease daily punch in process.

“The addition of the market’s first mobile app, dynamic alerting and intuitive dashboards redefine how our users at all levels of the enterprise can plan, monitor and manage their workforce and run their operation at lower cost," says Andy Recard, vice president, labor management practice at TZA. “TZA is moving labor management technology and programs forward with ProTrack’s innovative functionality and improved user experience.”

About TZA
TZA (www.tza.com) is a technology-based company that helps clients optimize enterprise-wide labor performance. TZA’s cloud-based ProTrack Labor Management Software provides industry-leading capabilities for planning, monitoring and measuring workforce productivity and utilization. Since 1984, more than 20,000 users across hundreds of sites in manufacturing, distribution and retail have saved millions of dollars annually due to continuous workforce productivity gains and supply chain process improvements. ProTrack is supported by world-class services including Lean Best Practices, Engineered Labor Standards, Performance Management, Organizational Development/Training and Supply Chain Consulting.