OSI Selects VeriFone's Secure ON THE SPOT
VeriFone Holdings, Inc. announced recently that Carrabba's Italian Grill has joined the roster of restaurants using its Vx 670 ON THE SPOT payment system. Carrabba's expects to complete deployment by early summer with multiple devices in each of its 236 locations nationwide, integrated with its existing in-store restaurant management system.
Houston-based Carrabba's is a brand of OSI Restaurant Partners, LLC, one of the largest casual dining restaurant companies in the world with brands including Outback Steakhouse and Bonefish Grill. Carrabba's is using VeriFone's point-of-service payment solution to enhance operation of its growing carside carryout business, one of the restaurant industry's fastest-growing segments.
"Providing fast, efficient and secure transactions is a key part of good customer service and a pleasant dining experience," said Bill Allen, chief executive officer of OSI. "No matter how or where customers place or pick up their orders, we are committed to making it convenient and secure so they are free to enjoy the quality of the food."
Servers wear VeriFone's compact, wireless ON THE SPOT device on their belts as they deliver orders; then, patrons swipe their own credit cards on the device to pay for their meals. The system reduces the number of steps needed to close out checks and dramatically speeds up the entire payment process for servers and customers.
"In an increasingly competitive food service environment, Carrabba's demonstrates how restaurants are using ON THE SPOT to improve customer service and profitability," said Jeff Dumbrell, senior vice president, VeriFone North America. "Consumers will appreciate the enhanced security and faster service they receive when dining at Carrabba's."
The payment system also uses special encryption and other security features to protect all financial data transacted over a restaurant's Wi-Fi network, providing protection from credit card fraud, which the Federal Trade Commission says is the most common form of identity theft. A recent survey of restaurants by payment gateway service provider Merchant Link found that respondents ranked "security of customer credit card data" the highest among a range of credit card transaction concerns.
ON THE SPOT has two main platforms: the Vx 670 for at-the-table, carside or point-of-delivery payment for full-service family, casual and fine dining restaurants; and the QX720 for use at drive-thru windows.
About VeriFone Holdings, Inc.
VeriFone Holdings, Inc. ("VeriFone") is the global leader in secure electronic payment solutions. VeriFone provides expertise, solutions and services that add value to the point of sale with merchant-operated, consumer-facing and self-service payment systems for the financial, retail, hospitality, petroleum, government and healthcare vertical markets. VeriFone solutions are designed to meet the needs of merchants, processors and acquirers in developed and emerging economies worldwide.
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