Woolworths Signs Five-Year Managed Services Agreement With Retalix
Retalix to Provide Level 2 and Level 3 Support, Configuration and New Store Installation for More Than 3,000 Stores Across Australia, New Zealand
RA'ANANA, Israel, Nov. 12, 2012 (GLOBE NEWSWIRE) -- Woolworths Limited, Australia's leading retail group, has signed a five-year System Integration (SI) Services agreement with Retalix® Ltd. (Nasdaq:RTLX). Under the agreement, Retalix will provide Level 2 and Level 3 support for more than 3,000 Woolworths locations and 25,000 point-of-sale (POS) terminals, serving more than 24 million customers every week across Australia and New Zealand.
Retalix will also provide IT installation at new stores and manage ongoing system configuration for all stores. The Retalix SI Services team will include a group of dedicated retail IT experts from Retalix in Australia and other Retalix locations, which will allow for "follow the sun" operations, 24 hours a day, seven days a week.
"We are pleased to extend our relationship with Retalix due to our long partnership and their depth of knowledge of the retail industry. This expertise extends beyond technical systems to include a clear appreciation of retail culture, which makes a real difference to our business," said Chris Stanley, head of customer technologies across the Woolworths group.
Based on extensive familiarity with the retail industry gained through close, long-term collaboration with top retailers worldwide, in addition to profound knowledge of Retalix products and its customer implementations, Retalix's SI (System Integration) services offering is designed to provide strategic, high-value services making optimal use of capital and resources. The Retalix SI team's mission is to fully understand retail chains' business needs and challenges, and execute successful implementation and integration projects tailored to help retailers achieve measurable results that positively affect their bottom line.
"I am proud to strengthen and expand our relationship, and provide even further value to Woolworths, our long-time partner," said Retalix CEO Shuky Sheffer. "This new agreement represents a significant SI Services win for Retalix, and marks a key milestone as we continue to grow our SI Service-oriented business which is a major growth engine for the company. We have achieved a substantial track record supporting some of the world's largest retailers, and developed a strong reputation for constantly leveraging the expertise, tools and scalability we have gained in the field to the benefit of all our customers."
For more information on Retalix System Integration (SI) Services, visit:
http://www.retalix.com/services/systems-integration-services-si
About Woolworths Limited
The largest retailer in Australia, Woolworths has more than 3,000 stores across Australia and New Zealand, serving 24 million customers every week across its food, liquor, petrol, general merchandise, home improvement and hotel brands. For more information about Woolworths, visit: http://www.woolworthslimited.com.au
About Retalix
Retalix is a leading global provider of innovative software and services to high volume, high complexity retailers, including supermarkets, convenience stores, fuel stations, drugstores and department stores. The company's products and services help its customers to manage and optimize their retail operations, differentiate their brand and build consumer loyalty, while providing retailers with the flexibility and scalability to support ongoing business transformation and growth. Retalix offers solutions for point-of-sale (POS), sales channels and in-store management (including mobile and e-commerce), customer management and marketing, merchandising, and logistics. By leveraging a multitude of deployment options, including Software-As-A-Service (SaaS), Retalix serves a large customer base of approximately 70,000 stores across more than 50 countries worldwide. The Company's headquarters are located in Ra'anana, Israel, and its North America headquarters are located in Plano, Texas. Retalix stock trades on the NASDAQ and the Tel Aviv Stock Exchange.
For more information, visit http://www.retalix.com, the contents of which are not part of this press release. Follow Retalix on Twitter: @Retalix.
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Source: Retalix