World's First Hybrid Self-Checkout Installed In METRO Group's RFID Innovation Center
NCR FastLane self-checkout system reads RFID tags and bar codes. Learn how FastLane can help your company keep up with RFID technology by requesting an appointment with an NCR representative.
METRO Group, one of the world's largest retailers, has installed a self-checkout from NCR Corporation (NYSE: NCR) that reads radio frequency identification (RFID) tags, as well as bar codes, in the newly opened METRO Group RFID Innovation Center.
Located in Neuss, Germany, near Duesseldorf, the Innovation Center was established by METRO Group to advance the development of RFID technology in retailing with its technology partners.
The NCR FastLane installed at the Innovation Center is the world's first self-checkout solution with an integrated RFID reader. In its current implementation, the hybrid self-checkout deactivates the merchandise security function of the RFID tag during the scanning process, thus enabling the customer to exit the store without triggering a security alarm.
"Working with the METRO Group RFID Innovation Center gives NCR a unique opportunity to test innovative technologies before actual deployment," said Chris Herwig, NCR's director of retail technology. "We look forward to extending the RFID-related functionality of the hybrid self-checkout in a future phase, reading product information associated with the electronic product code, or EPC, in the tags."
The NCR FastLane installed at the Innovation Center incorporates an RFID read/write device manufactured by FEIG ELECTRONIC GmbH. The system supports standards established by EPCglobal, an industry association guiding worldwide adoption and standardization of EPC technology in an ethical and responsible way.
METRO Group has targeted November 2004 for the introduction of RFID into the logistics operations of Metro Cash & Carry, Real and Kaufhof stores, and plans to be the world's first retail chain to implement RFID across the entire logistics chain. An objective of the Innovation Center is to give METRO Group and its partners an opportunity to test the technology and be prepared for the November rollout.
"The deployment of RFID technology will make retail processes much more efficient at all merchandise flow points up to the front-end checkout zone," said Dr. Gerd Wolfram, executive project manager of the METRO Group Future Store Initiative. "In the RFID Innovation Center, the METRO Group is also testing new ways to read RFID labels at the checkout. This will help retailers improve significantly their material flow and product selection. We are also working on effective ways to meet consumer needs for optimal data privacy."
With NCR FastLane, retailers can offer shoppers the option to scan, bag and pay for their own purchases. More than 50 retailers in 10 countries across Europe, North America and Asia have installed NCR self-checkout. Metro Group will be introducing NCR FastLane to supplement conventional checkout lanes in 50 of its Real and Extra stores in Germany by early 2005.
About the METRO Group Future Store Initiative
The RFID Innovation Center is a project of the METRO Group Future Store
Initiative. In this initiative, METRO Group, together with some 45
renowned partners from the IT, consumer goods and service industries, tests
the application and interaction of various new technologies for retailing
under real conditions. The objective is to promote innovations in
retailing on a national and international level. The initiative is a
platform for technical and process-related developments and innovations in
retailing. Within the METRO Group Future Store Initiative, technologies
and technical systems are tested and further developed in practice. In the
long run, the initiative is aimed at setting standards for retailing that
can be implemented on an international scale.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a leading global technology company helping
businesses build stronger relationships with their customers. NCR's ATMs,
retail systems, Teradata data warehouses, and IT services provide
Relationship Technology solutions designed to maximize the value of
customer interactions and help organizations create a stronger competitive
position. Based in Dayton, Ohio, NCR (www.ncr.com) employs approximately
29,000 people worldwide.